What you wish your parents taught you about how to relate to others!
Listening Skills
1. The Disarming Technique: You find some truth in what the other person is saying, even if it seems totally unreasonable or unfair.2. Empathy: You put yourself in the other person's shoes and try to see the world through his or her eyes from their perspective.
- Thought empathy: You paraphrase the other person's words.
- Feeling empathy: You acknowledge how he or she is probably feeling.
Self-Expression Skills
4. "I Feel" Statements: You use "I feel" statements, such as "I feel upset," rather than "you" statements, such as "You're wrong!" or "You're really making me furious!"5. Stroking: You find something genuinely positive to say to the other person, even in the heat of battle. You convey an attitude of respect, even though you may feel very angry with the other person.
Also see this post about failure from Church Leaders Campfire. When we risk in relationships, we risk failure. Remember, you're NOT one!
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